help resolving a dispute against See All Reviews Write A Review. BBB Business Profiles are subject to change at any time. Within 3 business days you should receive a message to let you know we have seen the form come through and are beginning to work through the process. Stonebridge Ranch covers a very large area. Users should contact professional legal Make sure there is an adequate amount in the reserves in case of major problems such as: roof repairs, asphalt repairs, pool issues and/or property defects. If youre trying to resolve a dispute, please 208.113.198.103 file a PeopleClaim. I paid the September HOA and inquired about a special assessment. Over the last 9 months I have been trying to work with my HOA manager to take care of the termite infestation in my townhouse. If the violation continues appropriate fines will be administered. Read the SRCA Covenant Enforcement and Fining Policy to learn the process by which we send compliance notices and/or assess fines for violations. My account was not delinquent, as of 10/6/2021 had a $300 overpayment credit based on the 10/6/21 cashed check. For the BBB EU Privacy Shield independent dispute resolution program, please click here. In particular a representative from this company Melissa J****** a new employee that switches jobs frequently is not cooperating with this request. What do you think? The action you just performed triggered the security solution. You may not share your card with another Stonebridge Ranch household. Sign up to receive updates about Association operations, guidelines, upcoming events, and more. See Terms of Use That's all you need. Do you need FREE, Sign BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Have a complaint? Debra G. in Accounting confirmed that the payment coupon and all correspondence had incorrectly been sent to the property address, and she asked again for my mailing address. recommendation is not a claim filing. Onsite staff are available M-F, 8:30 AM to 5 PM, to respond to queries. Contact us today to check our availability. $200 for each pet in violation of the Rules and Regulations. Melissa has been overstepping her fiduciary boundaries from preventing me and my undersigned attorney into the office at Resource Property Management. International Association of Better Business Bureaus. And or Replace the bulbs. We strive to keep at least one pool open each day during pool season. It may not be used on Memorial Day, July 4th, Stonebridge Ranch Day (Sept. 17), or Labor Day, nor to enter SRCA social events at either pool (Family Beach Parties, Teen Splash Hop, etc.). Homeowners and their household members may enter the pool gates (and do so free of charge) if their SRCA account is in good standing. If appropriate, a warning will be issued. On Saturday, March 1 8th **************** sent an email to the association manager *************************** regarding the lights. We will be at their office on the agreed upon date of January. 1 customer reporting. I filled out the required paperwork in February. No outstanding I also informed my bank. complaints. negative comment is submitted, plus a quarantine period before it posts time to *This company may be headquartered in or have additional locations in another country. Fines for Other Rule Violations are $50 per violation. Still no response- I then called and left a message with Roger (the board member who handles the books). $125 for each day of a nuisance. Over Occupancy. Sign up to receive updates about Association operations, guidelines, upcoming events, and more. Please see attached business response and documentation. The Aquatic Center also includes a kiddie wading pool with an interactive water feature suited to toddlers. Stonebridge Ranch covers a very large area. Please begin by refreshing the page to see if your location populates the Near field. Before buying in Stonebridge HOA you will want to check out their reserve funds, budgets, bylaws as well as the rules and restrictions of the community. We are unaware of any verbal communication he may have had with others regarding this matter. PeopleClaim is a new way to resolve disputes online and at a fraction of the cost In addition to the statement there is a form letter stating that unless payment is forthcoming, a lien will be placed on my property and there will be a foreclosure with any attorney fees added. Resource Property Management responded to her Records Inspection Request in compliance with the Florida Homeowners Association Act (FS 720). The SRCA Compliance Coordinators inspect all properties throughout Stonebridge Ranch on arotating schedule (approximately every two weeks). If Ms. ****** disagrees with the reminder notices sent by RPM to her regarding the maintenance of her home in conjunction with the language in the governing documents of her community she should address this matter with the Board of Directors of River Ridge HOA. RPM issued an estoppel for me to sell the townhouse on 10/7/21 reflecting the October HOA as outstanding, a late fee, and a $150 pentalty payable to them for an estoppel being issued on a delinquent account reflecting that I owed $351.67. make contact and resolve the problem, so the complaint never posts. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. BBB Business Profiles may not be reproduced for sales or promotional purposes. 3. of fairness to help resolve complaints. International Association of Better Business Bureaus. Theres black and green mold growing on the 3rd floor. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Turn lemons to lemonade: if a complaint As a matter of policy, BBB does not endorse any product, service or business. filed through our system, or no history of claims filed against the company through Respond. Oops!!! With no response on the special assessment and having received no payment book (required in FL), I mailed the October HOA on 9/29/21 with a letter advising I had received one forwarded letter was sent to the property (an administrative error by RPM) and asked again to have this fixed. The **************** at gate way ** the bay ************* ** **************** north wont clean the mold lights in the hall ways. $100 for every seven (7) days that a Unit is leased without providing a copy of the lease or memorandum and/or tenant registration form to the Association as required by these Rules and Regulations. Resource Property Management does not enforce the governing documents of River Ridge HOA as that is the Board of Directors fiduciary duty to the association. Please begin by refreshing the page to see if your location populates the Near field. a law firm and does not provide legal services, opinions, or advice. The HOA's maintance crew destroyed 5 trees, personally purchased to supplement income in approved areas. And there's The reception desk for the onsite office can be reached at 214-733-5800. Respond, rebut, and resolve complaints. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? of mediation, arbitration, litigation and other complicated processes. Please be aware we are trying to troubleshoot a problem with file uploading. Please note that the SRCA does not own or maintain: The SRCA provides bi-weekly email blasts to help residents stay informed about their community. On Monday, March 20th ******************** responded to **************** via email that the lights had already been identified by the association to be addressed. Then sent me an email saying I agreed to a possible color match that I absolutely never agreed to. Information about this business (excluding PeopleClaim Ratings and complaint resolution To be in good standing means you have an, To enter the pool gates, Stonebridge Ranch homeowners and each of their household members (ages 3+) must provide proof of residency by presenting a valid form of, If a property owner wishes to transfer amenity privileges to a tenant, both the landlord and tenant must fill out the, Homeowners electing to lease their home in accordance with SRCAs governing documents must complete a, Parents need to replace the photo ID card for a growing child, On non-holidays during the 2023 season, each household in good standing may bring up to, Homeowners and tenants who have obtained a Transfer of Privileges may purchase a. Rate your experience with Stonebridge Ranch Homeowners Association No unresolved complaints againt Stonebridge Ranch Homeowners Association. Customer Information: ***************************, ****************************************************************. Their statement states that I am delinquent in my Co-Op payments to Paradise Island for June & July 2022. counsel on any matters of law or regulation regarding their claims. help resolving a dispute with a product or service provider? If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Read the SRCA. The best way to resolve a dispute without a lawyer. I contacted RPM several times as did the title company trying to resolve the inconsistency of a credit on my account. This representative Melissa J****** is not doing her job nor being so blatantly rude disrespectful writing bizarre letters to a Florida Attorney of 35 years experience. In the window that pops up, make sure Location is set to Allow or Ask. Please allow up to 7 business days for processing. I am owed $651.67 plus interest. Sue of Magnolia, TX Verified Reviewer. However, Working service animals are permitted within pool gates, but, Parents/guardians may not leave young children or children with special needs, In-line skates, skateboards, scooters, etc. Reload the page and repeat your search. Fine amounts and fineable issues are subject to change. Her actions might lead to a legal issues both to Melissa J****** personally and the Company Resource Property Management will ultimately may be forced to legal ramifications if this type of behavior continues to exist. If your browser doesn't ask your location and your city still doesn't appear, try these steps: Please enter something you would like to search for. I have been told that someone will come to do the work, and nobody shows up. Madison, WI, 53704. The appropriate party will review and attached evidence that was submitted. At this time the upload is not working correctly. Ms. ****** and her attorney are scheduled to visit the office on Tuesday, January 24th at 2pm to view the records that she requested. Nuisance and Other Rule Violations. Fines double after each reassessment. Start a virtual trial Visitors may bring food and beverages (including alcoholic items) within the pool gates. In the window that pops up, make sure Location is set to Allow or Ask. The manager for the association, Melissa J******, is not harassing Ms. ****** by sending out reminder notices to her about maintenance required on her home in River Ridge HOA. I received a form letter and billing statement from Resource Property Management dated July 14, 2022 & postmarked (regular mail $0.52) on July 18. Below is a list of the board members and property manager for Stonebridge Ranch HOA. Your request has been forwarded to our WeCare department. A third fine would be $200, plus the $100 fine and the original $50 fine. Is there anything Resident Reviews for Stonebridge Ranch | 575 W. Pecos Road, Chandler, AZ 85225. Tuesdays 9:00 a.m. - 12:00 p.m. Wednesdays 3:00 p.m. - 6:00 p.m. Fridays 3:00 p.m. - 6:00 p.m. All current Homeowner ID cards will be honored throughout 2023, and homeowners can also present a valid Texas driver's license showing their Stonebridge Ranch address for the balance of this year. Cloudflare Ray ID: 7dfe34d42bff1767 I sold my condo on August 30th 2021, the management withdrew illegally association fee of $316 for the month of September, they were notified of the sale by paying them an estoppel fee as required, management claim they were not aware of the sale. Well guide you through the process. Customer Reviews are not used in the calculation of BBB Rating. Stonebridge Ranch Community Association has. File to resolve a complaint against By preventing me and my attorney in which we already have an e mail confirming our arrival later this month. to claim this profile and want to link it to your PeopleClaim account? I got no response so I emailed Melissa (2x) regarding the letter. BBB is here to help. Rental Violations:Residents Not on Lease. Management or the Board may reach out for additional information or evidence. our closing company did not get paperwork over to them in time to stop auto draft of our HOA payment. Yet Melissa feels that she wants to send out harassing e mails to me and my undersigned attorney. I'd like a follow up letter that this matter has been resolved. Check Availability Thank you for your interest! The board and management take complaints and violations seriously. Edit profile, Upgrade to a WeCare profile to take control of your online reputation and drive 575 W. Pecos Road, Chandler, AZ, 85225 (480) 786-0400. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. $500 per conviction of any resident or guest of the residence, for any municipal ordnance violation, misdemeanor, or felony, occurring on a Unit or Common Area of the Association. Resource Property Management debited the March association dues from my bank account. 4. Things are not done or subpar materials used to build the home, things you'd never . At the top of your Chrome or Firefox window, near the web address, click the green lock. RESIDENT ACCESS Homeowners and their household members may enter the pool gates (and do so free of charge) if their SRCA account is in good standing. The Association will be notified of any changes made to the fine amounts. View customer complaints of Resource Property Management, Inc., BBB helps resolve disputes with the services or products a business provides. We winter in Florida and don't plan to return until November. We still have not received that payment, and after 4 different attempts to get any response back from them we are getting nothing. Stonebridge Ranch Community Association has 1 locations, listed below. To be in "good standing" means you have an account balance less than $50. As a matter of policy, BBB does not endorse any product, service or business. If an account is not in good standing (i.e. , or stop by the office (6201 Virginia Parkway, M-F 8:30 AM to 5 PM) to pick one up. Reset. I am in receipt of your communication dated March 21, 2023 wherein you outline a maintenance complaint received from ******************************* involving mold on a lighting fixture, required replacement of light bulbs and mold in general on the 3d floor. Lennar takes shortcuts at every turn. Visit Website. If there is something that is not working, please email the board directly and let them know so that they may correct an issue with the website. Original review: March 24, 2023. I forwarded the mail from the property address to my mailing address in 8/2021. I trust this resolves the matter. Assessment Due Date: The assessment fee is due monthly on the 1st. Performance & security by Cloudflare. 5. Sometimes residents spot maintenance issues on association property before staff do. Industry pioneers and leaders in community management service. Get Directions. Heidi G. at RPM refused to correct the estoppel without me paying an additional fee, and she indicated even with an additional fee they would not refund their $150 incorrect late fee at estoppel. My bank record indicates that the two required $363.86 monthly payments were made on time via ACH between my bank & RPM. Make sure you click Allow or Grant Permission if your browser asks for your location. The fine will continue to double until the violation has been resolved. That same day, **************** responded back to ******************** that the lights were already cleaned and repaired on Saturday, March 18th. When in the presence of a resident, this punch card permits pool admission for five (5) guest visits. I have not closed the bank account that is was withdrawn from, hoping it would be credited. this your business? Fines will be assessed by the Board of Directors or Management Company, after they determine that the Owner, their renters, or guests have violated the rules. Through an elected Board of Directors comprised of homeowners, the SRCA. Then after weeks of me calling to get things taken care of someone will come out and do a portion of the work. Below you will find a list of complaints and violations. BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB reports on known marketplace practices. In which Resource Property Management is the Company she represents. Stonebridge Ranch Homeowners Association, Rate your experience with Stonebridge Ranch Homeowners Association. *IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the Then Nov 8th Mon am ay 8am they took a chain saw and took every single one from my yard, but did not do it to others in this complex.
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