What an incredible wedding! Good Morning - we do not have rooms that have Jacuzzi's or hot tubs. 4 2 Valet Parking Review of The Westin Cleveland Downtown Reviewed May 14, 2017 Visited Cleveland for 1 day. Keep this option enabled to see the most relevant search results with a better browsing experience. The Westin Cleveland Downtown is a reflection and celebration of Cleveland's artistic and industrious spirit. Erica saved the day and was amazing through COVID! Full house cleaning. More Date of stay: May 2017 Trip type: Traveled with friends Taxes and fees that are shown are estimates only. B We stayed at the Westin for our wedding weekend as did our out of town guests. 10/10 would recommend this hotel for anyone traveling from out of town. $45 for overnight, $25 for day parking (plus applicable taxes), Greater Cleveland Regional Transit Authority (RTA). I attempted to call front desk and the phone wouldnt work. No issues with vendors coming We arranged a block of rooms with the Westin for my daughter's wedding this month. The Westin Cleveland Downtown boasts a 24-hour business center, a restaurant serving farm-to-table food and a fitness studio. Nice. Finally, we stayed in one of their suites on our wedding night - it was modern and had a gorgeous view. The most helpful contributions are detailed and help others make better decisions. My Husband and I were even upgraded our last night at the hotel so we didn't have to switch rooms on Sunday, which was greatly appreciated. She was super responsive, very accommodating, and I never felt like I was burdening her! A wedding took place the same weekend as the race. 777 Saint Clair Avenue NE, Cleveland, OH 44114, Considering that Westin is supposed to be a top business hotel, I think this property missed the mark. Something went wrong please try again later. hings to say not only about the accommodations but how professional and kind the staff was during their 2 or 3 day stay. He also made sure we had enough rooms for our block even though we had really underestimated! We offer stunning views of Lake Erie and the vibrant cityscape. Erica was literally the best to work with. I could go on and on about how wonderful Melanie was SHE was the reason why our wedding went off without a hitch! Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. She said shed transfer me to the valet but the phone rang and rang so we went downstairs and waited 15 for our car and I reiterated to her why we were leaving. We encourage you to consult businesses' websites and social handles for information on current hours. I was impressed from start to finish. We needed it, we got it. The wedding party started celebrating by our room at midnight. Thank you for staying with us and we hope to see you again when your travel needs bring you back to the Cleveland area. A plaque on the wall by the entrance says the hotel is on the National Register of Historic Places. This hotel offers a fitness center and business center. The set up and take down of everything was handled by the venue which made it stress free for us. Luggage carts were not readily available to unpack so valets could move the vehicle Thank you for your feedback. Our lobby is flooded with natural night, and usage of materials including wood, leather and steel create an unparalleled contemporary environment. Please see our partners for more details. The food and drinks were amazing- I received so many compliments from our guests. I cant say enough good things! Marriott Proprietary Information. Friday and Saturday nights were busy and lively. Great location right in downtown near awesome photo spots and bars/restaurants. The hotel staff could not have been more helpful. Erica Wolfe and her team through many planning conversations exceeded all expectations and provided for a perfect wedding day. Erica was super professional throughout the entire process and was very responsive to any question that I had. Room was roomy and hot water in the shower felt great!, location is great! The day wouldn't have gone so smoothly without her and the staff during our wedding reception provided exceptional service. Our order was not right, but we didn't bother to tell them and they didn't check back with us. She also boxed up appetizers and had them at the table for my husband and I, knowing we did not get the chance to eat during cocktail hour. The hotel offers 2 queen bedded rooms and 1 king bedded rooms. We would like to thank them again for the success and communication for our a wedding weekend!! Our suite and the guest rooms were very nice! All of the grand suites adjoin next to a room with two queens, so if you need additional space to get ready in the room, have a friend request the room next to you, it works perfectly! We have more than 70 million property reviews, all from real, verified guests. Save yourselves and dont! Hi, I will use my rental truck(10 feet) to get there. manager Melanie was awesome! I absolutely recommend the Westin to anyone looking for a beautiful venue for their special day in Cleveland. We chose this venue during their construction stages and took a hard hat tour of the space before it was completed. Our rooms boast state-of-the-art audiovisual technology, large floor-to-ceiling windows, and a stunning collection of artwork by Cleveland artists. My husband and I are not local so this was a little difficult but Erica and her team made this seamless for us. Book your block here!!! Travel well at the Westin Cleveland Downtown, an art-focused Cleveland Convention Center hotel located adjacent to Huntington Convention Center of Cleveland and Cleveland Public Auditorium, and walking distance to all sports stadiums, concert venues, and entertainment, including the Rock and Roll Hall of Fame and House of Blues. We looked at about 7 Cleveland venues and none came close to the Westin. Valet lost my car keys. Yes, guests have access to a fitness centre during their stay. We had our rooms blocked with the Westin, which was very convenient for our guests as our venue was nearby. Hours of operation. The Westin Cleveland Downtown is a hotel wedding venue located in Cleveland, Ohio. Children 12 and above are considered adults at this property. My room request was honored and I got the lake view suite. All in all, if you're looking for a venue for your wedding where you know you will be working with experienced professionals that will have your night run as smoothly as possible, go with the Westin. Dark. language, whether its just a rating or contains comments as well, etc.). 59 out of 1002 reviews" ". WiFi is available in the rooms and is free of charge. Thank you so much for staying with us and I hope that you will give us another chance in the future to prove to you the Westin name that we are known for. Their pricing for rooms in the downtown area was among the most reasonable. Located in a central, easy to access place, the Westin Cleveland Downtown offers relaxed convenience but decadent luxury for your wedding celebration. Our flexible meeting rooms in downtown Cleveland offer 18 spaces and20,000+ sq. to make arrangements somewhere else because we couldn't add more rooms to the block. The Westin was phenomenal-we were family not customers! All special requests are subject to availability upon check-in. The Westin far exceeded our expectations. Our wedding day was the best day ever and I couldn't be happier with how everything turned out. I barely noticed it. the Westin made sure to give us a fair hotel block rate and maintained impeccable service all weekend. Our elegant wedding venues in downtown Cleveland include the 9,000 sq. h was perfect. We ended up with about 30 rooms in our wedding block. Erica and Erin at The Westin were so kind and understanding each time we had to reschedule (I think a total of 3?). This is not the first time I have stayed at this hotel. The expansive, 9,000 square foot Grand Ballroom is a gorgeous space to invite . My one and only comment is to replace that carpet! Will stay at this location due to great customer service experience. Guests are required to show a photo ID and credit card upon check-in. Well worth the price and it was a great after-party location! See More Rooms & Suites 01 / 08 Junior Suite, 1 King, City view Larger Suite, 1 King, Sofa bed, City view Everything was perfect from start to finish. Truly the most wonderful experience! All content should be genuine and unique to the guest. The food and service was amazing. The hotel was perfect walking distance to Progressive Field. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. The food, staff, accommodations and cleanliness was top notch. I worked with Erica Wolfe throughout my entire wedding planning process and she was absolutely incredible. Truly a delightful and seamless experience - from the event planning phases, to wedding day preparations!! There were never too long of lines at the bar and the staff was accommodating and helpful. I am also very sorry to hear that we did not exceed your expectations in our food and beverage outlets. If you are looking for an "all inclusive" type of wedding package, the Westin is perfect! Kyla and Melanie were wonderful to work with and Captain T and Travis took amazing care of us during the event. Please note that all Special Requests are subject to availability and additional charges may apply. My bridesmaids and I got ready in the beautiful pent house suite. English, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 216-771-7700, Entrance to On-Site Business Center is Accessible, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Carbon Footprint: 37.66 kg per room night, Water Footprint: 357.68 liters per room night, Unlock your stay with the Marriott Bonvoy App. In addition, the weekend of the wedding both Erica and Rose were fabulous making our day happen absolutely perfectly and not only making sure that we had a great time but that our family and friends had everything they needed too! During our reception, our coordinator was there for anything we needed. We just hosted our daughters wedding reception here and I can't say enough about what a wonderful experience we had at The Westin. Neiza provided great customer service to us. Highly recommend and we will be staying there again. Its truly a brides dream!! Whether your dream wedding is more classic or contemporary, the Westin Cleveland Downtown has something to offer you. This was fantastic to hear as the bride and host since I no longer live in Cleveland and did all my arrangements out of town. But its expected. After that we worked with Melanie Melanie was AMAZING! Unfortunately, I had to reach out to the GM directly and he acted urgently. Hi does breakfast available in the room rate? The room block went swimmingly and even the next day welcome breakfast was not your average continental - they reused our centerpieces and welcome signage and felt like it was the reception 2.0! Being a "covid bride" we are excited to be back next year staying at the Westin again for our postponed reception :). We had the Westin as our main wedding block for out of town guests and booked one of the suites for the weekend. We had so much great help from Erica and Erin throughout the planning process, we loved the tasting, and were so happy with how it all went. I can't recommend this venue enough. Our entire wedding party and out of town guests also stayed at The Westin and everyone was very pleased. Erica, our wedding coordinator, was excellent and went above and beyond all of our expectations. Your comments will help us as we continually work to improve our guest experience. if the writer is claiming to be someone else). I would highly recommend Melanie and the Westin team if you're looking to host an event. There is a staircase to make a grand entrance. ite? dor options etc. ting with everything we needed. That's how we know our reviews come from real guests who have stayed at the property. I do hope you were able to enjoy the rest of your stay with us. See more questions & answers about this hotel from the Tripadvisor community. Our elegant wedding venues in downtown Cleveland include the 9,000 sq. This is the version of our website addressed to speakers of English in Canada. From the fabulous upgrade to the bottle of champagne and personal note waiting for us when we arrived, the entire experience was perfect. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. They were reassuring, understanding and patient with us. We wish them all the best! Lori United States of America Excellent location! Contributions should be travel related. The Westin Cleveland Downtown is bringing new energy to Cleveland's financial district. My name is Ericka Varga and I am your Event Manager! Erica, the event coordinator at the Westin, was wonderful to work with and answered every question we had and went above and beyond before, My husband and I unfortunately fell victim to navigating our wedding during COVID. Guests can enjoy an on-site restaurant and breakfast during their stay. Cheers to you and Natalie! Thank you for staying with us and we look forward to seeing you again in the future. Chef Darryl cooked us the most AMAZING meal for our dinner. Our coordinator was responsive, detail oriented, and very relaxed. We look forward to connecting with you! Erica and her team are OUT OF THIS WORLD. ets done. Each guest was v Congratulations on your marriage! Everything was so elegant and timeless. l security, front desk workers, and the hotel bar staff were impressive! Their pace to get ready day of was breathtaking as well. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. r reception. This is not an isolated incident as it has been experienced by other colleagues whove frequented here before. There was a problem loading the reviews. My husband and I had nothing to worry about the day of. And the staff were such a delight to work with. oom block than other hotels, who didn't give us the time of day. d request. I planned this wedding out of state and they made my job so easy! I am a very picky person - and the Westin was the best location in cleveland for our wedding hotel block! The Westin Cleveland Downtown 777 Saint Clair Avenue NE, Cleveland, OH 44114, United States of America - Excellent location - show map Very Good 535 reviews The location is excellent. She kept me up to date on reservations and even offered to upgrade us to a suite! When I am not helping happy couples you can find me spending quality time with my fur babies outside or watching Friends! Travel well at the Westin Cleveland Downtown, an art-focused Cleveland Convention Center hotel located adjacent to Huntington Convention Center of Cleveland and Cleveland Public Auditorium, and walking distance to all sports stadiums, concert venues, and entertainment, including the Rock and Roll Hall of Fame and House of Blues. Located 1.3 mi (2.2 km) from the airport, The Westin Cleveland Downtown offers a great location, putting you within a 15-minute walk of Rock and Roll Hall of Fame and Progressive Field. Renee was a delight to work with and was very accommodating to our needs! But. We the parents, the bride and groom, the family and guests all raved at the hotel a We booked The Westin for a wedding block for our May 2022 wedding. nd staff. Would recommend this hotel for anyone planning a wedding in Cleveland. The location is excellent. I chose to stay in the penthouse for the weekend- I would highly recommended it! Couples in search of a sophisticated city wedding in the heart of Cleveland will love the grand ballroom, first-class service, and delectable cuisine at the Westin. The Westin is THE place to have your wedding reception, period. I found the gym in the basement to be well equipped. Made me feel comfortable leaving my car for the night. Exercise facilities were excellent. eception was planned for, listened to, and accommodated for without any issues. Although smaller than we expected it still felt like a normal event and we cant thank The Westin staff enough for that. Quick check in process and friendly front desk staff. 11:00 am, 2 dogs, 75lb maximum per dog. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. The westin was the perfect venue. It was our first time to Cleveland and to Westin, they did not represent well. Valet was a little bit difficult. We didn't have to worry about a thing. Social Distancing Guidelines Enforced: Yes, Answering those burning questions we all have about Cleveland, 777 St. Clair Avenue NECleveland, OH, 44114. Thanks! Our guests raved about the customer service and enjoyed staying within walking distance of our venue and many spots in downtown. It was a pleasure hosting your wedding weekend at the Westin! The best decision we made was booking at The Westin. 9,0 Clean rooms. Overview Location Reviews Amenities The Westin Cleveland Downtown Offering a luggage storage and a restaurant, this comfortable 4-star The Westin Cleveland Downtown Hotel is set just steps from Cleveland Convention Center. Our Cleveland, Ohio, hotel sits between the convention center and the galleria. Middle of everything. They cant do anything on a Sunday! The Westin is hands down the best place to have a wedding. Try again. The sales team and event planners were wonderful (especially Erica). The decor, the drinks/bar, the food, the overall atmosphere made our day so special! re of everything. Respect the privacy of others. Just saying wedding and 2020can be stressful. The venue was beautiful, the hotel was great and the food was fabulous. If youre on the fence about this place, BOOK THEM! Then There was a man leaving the bar inside the restaurant so intoxicated on either alcohol or drugs, rambling obscenities and aggressively walking at me and my 10 year old. I couldnt have imagined a better wedding. My husband and I had special requests when it came to the food and alcohol, all of which the Westin accommodated. Overall hotel was ok, not what I was expecting for the price of the stay. If we find any, we delete them and, if necessary, take action against whoever is responsible. There are definitely added perks to having your reception at a hotel, and the Westin staff were Congratulations on your recent nuptials and thank you for hosting your wedding reception with us! It was my only grievance and thought it was very loud for a wedding reception space.. but come day of.. If you are considering having a wedding ceremony or reception in 2023, 2024, 2025 or beyond, look no further than the Westin. Incredible service from start to finish. Their staff went above and beyond to make the couple's day special! ing we could ask for in a wedding package. Travel well at the Westin Cleveland Downtown, an art-focused Cleveland Convention Center hotel located adjacent to Huntington Convention Center of Cleveland and Cleveland Public Auditorium, and walking. 100000% would recommend any function at The Westin!!!! We met with Monica Dvorak who later turned us over to Melanie O'Donnell. Beautiful open windows looking out over the lake and the Browns Stadium! Host your meeting, event, or wedding at our downtown Cleveland venues, offering 20,000 square feet of event space (including one of the largest ballrooms in the city), premium A/V services from PSAV, and kosher catering menu options. We had 10 people across both rooms, and it felt spacious. On-street meters are enforced 8AM-6PM, Mon-Fri. Accessible bathroom available in select rooms, Low-height electrical outlets in bathroom, Wheelchair accessible (may have limitations), Front desk staff will greet guests on arrival, Pets allowed for an extra charge of USD 50 per pet, per stay, Service animals are welcome, and are exempt from fees, Rollaway/extra beds are available for USD 20.0 per night, Rating 10 - Excellent. It has been 4 months since we had our wedding at The Westin, and people are still talking about how it was the best wedding they have ever been to. The get ready room was the first thing I showed all my girls/friends the night before our wedding. The ballroom and cocktail area were so beautifully decorated- not one detail was missed. My husband and I had our wedding reception at the beautiful Westin Cleveland Downtown a few weeks ago and it was AMAZING! Devyn was outstanding. Are there any historical sites close to The Westin Cleveland Downtown? This is Legends of The Land, a podcast series that centers on some of those absolutely burning questions we all have about Cleveland the kind of stuff no one is talking about but probably should. I stayed here in 2014 and didn't have the best experience, but returned in June 2023 with a friend who was visiting from NYC. They were not only accommodating, but they were the most affordable option we came across in the downtown Cleveland area. I emailed AL AMAZING! And every time, it has been an amazing experience. The location is excellent. Is parking available at The Westin Cleveland Downtown? She was so calm and organized- I just knew I could trust her! The ballroom was stunning - a total show stopper when all of our guests walked in. We would highly recommend the Westin for your hotel block, first look spot, and honeymoon suite. Very friendly! The only way to leave a review is to first make a booking. She even let my mother-in-law bake and bring our wedding cake which was just one of the many special touches we received at the Westin. We had a great time at the Westin! Melanie responded day or night to everything I threw at her - which is more than I ever would have expected from anyone. Review of The Westin Cleveland Downtown. Our guests loved the hotel and I would highly recommend The Westin. Chef also made sure to save some of our favorite appetizers for us since they go so fast during cocktail hour. They'll have to be paid for separately during your stay. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. The wait staff was amazing. Downtown Cleveland. Great to work with. So much for the most important meal of the day! The ballroom is stunning and incredibly unique - our guests were in awe of the space. t was the best location, food, venue they have been to! Reviews are most valuable when they are original and unbiased. We wish you all the best! Now through July 31, 2020 receive a $50 bonus for every $100 gift certificate purchased with a portion of proceeds benefiting our employees affected by the impacts of COVID-19. Every detail and every request was met with the kindest and promptest response. It is very spacious and comfortable. Your contribution should be yours. But that was no issue. There was very little for me to do/worry about. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This hotel was very nice and served the needs of my wedding party well. We have rooms that have standard tubs, but no jacuzzi tubs. Private parking is available on site (reservation is not needed) and costs US$45 per day. Loved the food and drinks in the bar! They also had a nice space for my wife and I to do our first look. ct location to get ready and hang out with family and friends after the wedding and on Sunday morning! Copyright 19962023 Booking.com. My husband and his groomsmen also had a great time - they had a great lunch and some whiskey before heading off to the first look & photos! Rose Johnson went out of her way to manage the floor during and after the reception. She responds to emails in a timely manner, her and the team were so friendly every time we met (menu tasting, tour Every person we worked with at the Westin made it their goal to make sure we had a wonderful day. But that turns the citys summers into a season-long celebration of sun, food, music, beaches and fun. Are there opportunities to exercise at The Westin Cleveland Downtown? I was upgraded to a higher floor with a nice view. Not only did she walk us through this crazy process step by step, but she was always quick to answer any questions I had and meet any and all my needs! The hallways and restaurant are not well lite. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. We're delighted to know that everyone had an amazing time and enjoyed the delicious food! Our unmatched location puts guests on the pulse of Cleveland's nightlife and dining scene, and while on property, guests enjoy modern design and more than 1,500 pieces of locally curated artwork. The are absolutely so accommodating to any needs and they exceeded all of my expectations.
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